As the Trump administration widened its campaign against the civil service, my mind kept turning to an old source, Max Stier, who has earnestly devoted his life to making government work better. Like his great passion, the bureaucracy, he’s relatively anonymous. In 2001, he founded an outfit called the Partnership for Public Service, a name that suggests an almost lyrical devotion to the gritty stuff of government. His organization is a font of ideas for making bureaucracy more effective. Over the years, it has trained thousands of government employees and helped agencies devise modernization plans.
Hoping to understand the damage that President Donald Trump, Elon Musk, and the so-called Department of Government Efficiency have managed to inflict, I called Stier this past weekend. What was he telling the civil servants who were calling him in a state of panic? Because he is levelheaded and committed to a nonpartisan agenda, I trusted him to deliver a measured assessment. That he seemed so profoundly alarmed was itself terrifying. The following conversation has been edited for clarity and length.
