RELATED April 24, 2025 New Partnership for Public Service polling shows majority of the American public concerned about cuts to the federal workforce and government services April 23, 2025 Ready, Set…Wait: Nominee Experiences through the Senate Confirmation Process March 27, 2025 Max Stier’s statement for the Senate Committee on Veterans’ Affairs hearing on "VA Accountability and Transparency" Back to Reports Taking Measure: Moving from Process to Practice in Performance Management September 18, 2013 Measuring performance is crucial for identifying what agencies are doing well and where greater work and attention is needed. To bolster performance management in agencies, Congress passed the Government Performance and Results Modernization Act of 2010, which formally established the positions of chief operating officer and performance improvement officer. How has performance management been impacted by the legislation? Where have advances been made and what challenges remain? That’s what the Partnership for Public Service and Grant Thornton set out to understand in the report, “Taking Measure: Moving from Process to Practice in Performance Management.” Download (418k)